At Hospital Islam Az-Zahrah (HIAZ), we practice an ibadah-friendly (worship-friendly) medical service. Among them are:

• The practice of ABIS (Alhamdulillah, Bismillah, InsyaAllah, Syafakallah/Syafakillah) by medical staff in every stage of your medical care.
• Wards that emphasize privacy and modesty (aurah) for patients, guardians, and medical staff.
• Recitation of prayers and the declaration of faith (syahadah) before any major procedure is performed.
• Guidance during the childbirth process, including encouragement and motivation, the call to prayer (azan) after the baby is born, and explanation of postnatal cleansing (mandi wiladah).
• Encouragement to perform prayers in the ward, where we provide clean spaces, guidance for ablution (wuduk) or dry ablution (tayamum), prayer assistance, and prayer time announcements.

• Fasting before surgery helps prevent complications caused by nausea or aspiration, where food or liquid from the stomach rises and enters the lungs. 
  
  
• For health screenings, fasting helps ensure your test results are accurate. Vitamins, minerals, fats, carbohydrates, and proteins from food and drinks can affect blood readings and interfere with results. 
  
  
• For endoscopy procedures, fasting ensures that your stomach or intestines are empty, making the procedure easier to perform.

You can only obtain controlled medications with a doctor’s prescription.

If you come to HIAZ as an outpatient, you must bring a Guarantee Letter (GL) to receive panel coverage. For inpatient or admission cases, you are required to pay a deposit of RM300 first, and HIAZ will contact your panel or insurance company to obtain the Guarantee Letter (GL).

You can visit our website at HIAZ.CARE and fill out the form provided for any feedback or complaints.